Refund & Shipping

At BharatTouch.com, we strive to provide the best digital business card services. This Refund & Shipping Policy outlines the terms regarding refunds and delivery of services.

1. Refund Policy

We offer refunds under specific conditions outlined below:

1.1 Eligibility for Refunds

• Refunds are available only for paid subscription plans within 7 days of purchase, provided the user has not excessively used the services.
• If a technical issue on our end prevents proper usage and we are unable to resolve it, a refund may be issued upon verification.
• No refunds will be issued for partially used subscription periods.
• Refunds do not apply to promotional or discounted purchases.

1.2 Refund Request Process

To request a refund:

1. Contact our support team at info@bharattouch.com with your account details and reason for the refund.
2. Our team will review your request and respond within 5-7 business days.
3. If approved, refunds will be processed within 10 business days to the original payment method.

2. Shipping Policy

Bharat Touch provides both digital services and physical NFC-enabled and QR-enabled business cards.

2.1 Digital Services

• Upon successful signup and payment (if applicable), digital business card services are activated instantly.

2.2 Physical Card Shipping

• We process and ship physical NFC and QR-enabled business cards within 3-5 business days after order confirmation.
• Delivery times vary based on location:
• Domestic (India): 5-7 business days
• International: 10-15 business days
• Customers will receive a tracking number once their order has been dispatched.
• Shipping charges are calculated at checkout based on the delivery location.

2.3 Shipping Issues & Replacements

• If an order is lost or damaged during transit, customers must notify us within 7 days of expected delivery at info@bharattouch.com.
• We will investigate and may offer a replacement if necessary.
• Incorrect shipping information provided by the customer may result in delays or additional charges for reshipment.

If you experience any issues accessing your account or services, please contact our support team at info@bharattouch.com.

3. Modifications to Policy

We reserve the right to update this Refund & Shipping Policy at any time. Any changes will be reflected on this page.

For any questions or concerns, please reach out to us at info@bharattouch.com.