BharatTouch - Refund & Shipping Policy

BharatTouch NFC digital business card | Refund Eligibility

Refund Policy

Refunds & Eligibility

At BharatTouch.com, we strive to provide reliable digital business card services. This policy explains the conditions that apply to refund requests and the delivery of digital and physical products.

Refund Policy

Refunds may be available under the specific conditions set out below.

Eligibility for Refunds

Refund requests for paid subscription plans may be submitted within 7 days of purchase, provided the services have not been excessively used.

If a technical issue on our end prevents proper use and we are unable to resolve it, a refund may be considered after verification.

Refunds are not provided for partially used subscription periods under this policy.

Promotional or discounted purchases are not eligible for refunds under this policy.

All requests are subject to review, the applicable purchase terms, and any rights that cannot be excluded under applicable law.

Refund Request Process
To request a refund, follow these steps:

Contact our support team at info@bharattouch.com and include your account details and the reason for your request.

Our team will review your request and aims to respond within 5–7 business days.

If approved, the refund will be processed to the original payment method within 10 business days. The time taken for the amount to appear may depend on your payment provider.

Shipping Policy

BharatTouch provides both digital services and physical NFC-enabled and QR-enabled business cards. Activation and delivery timelines differ depending on the type of product purchased.

Digital Services

Digital business card services are activated instantly after successful signup and payment, where payment is required, subject to system availability and any necessary verification.

BharatTouch digital contact sharing and services

BharatTouch physical NFC-enabled business card

Physical Card Shipping
For physical NFC-enabled and QR-enabled business cards, the current policy is:

Orders are processed and dispatched within 3–5 business days after order confirmation.

Domestic delivery (India): Estimated at 5–7 business days.

International delivery: Estimated at 10–15 business days.

A tracking number will be shared once the order has been dispatched.

Shipping charges are calculated at checkout based on the delivery location.

Delivery estimates may vary depending on the destination, courier operations, customs processing where applicable, and other circumstances outside our reasonable control.

Shipping Issues & Replacements

If your order is delayed, lost, damaged, or has another delivery issue, please contact our support team at info@bharattouch.com.

For an order that appears lost or arrives damaged, notify us within 7 days of the expected delivery date.

We will investigate the issue and may offer a replacement where appropriate.

Incorrect or incomplete shipping details provided by the customer may cause delays or additional reshipping charges.

Access and Service Support

If you experience difficulty accessing your account or using a digital service after signup or payment, contact info@bharattouch.com. Please provide relevant account or order details so our team can investigate.

BharatTouch support for digital business card services