BharatTouch - Shipping & Delivery Policy

Shipping & Delivery

Order Processing & Preparation

BharatTouch aims to process orders promptly after payment has been confirmed. This policy explains how orders are prepared, which shipping options are available, and what to expect during delivery.

Order Processing

Orders are generally processed within 1–2 business days after payment confirmation.

For customized metal cards, please allow an additional 7 days for processing.

Once your order is shipped, you will receive an email confirmation with tracking details, where available.

Processing times are estimates and may vary if an order requires additional customization or verification.

Shipping Methods & Delivery Time
Available shipping methods and estimated delivery timelines are listed below:

Standard Shipping: Estimated delivery within 5–7 business days.

Express Shipping: Estimated delivery within 2–4 business days.

Delivery timelines are estimates and may vary depending on the destination, courier service, weather, operational disruptions, and other unforeseen delays. The applicable delivery estimate should be considered from the point the order is dispatched unless otherwise stated at checkout.

Shipping Charges

Free Standard Shipping: Available on orders above ₹4,999.

Express Shipping: A nominal additional fee applies.

The final shipping charges, if applicable, are displayed at checkout before you complete your order.

BharatTouch digital contact sharing and delivery

BharatTouch customized metal and NFC business cards

Tracking & Delivery Updates

After your order is shipped, we will send an email confirmation containing tracking details when tracking is available. You can use those details to follow the shipment's progress through the relevant courier service.

Please ensure that someone is available at the delivery address to receive the package, where required by the courier. Delivery attempts and tracking updates are managed in accordance with the courier's procedures.

Delivery Issues, Lost or Damaged Packages

If your order is delayed beyond the estimated delivery time, or if the package appears to be lost or arrives damaged, contact us at support@bharattouch.com. We will assist you in reviewing the issue and coordinating with the courier where appropriate.

Please share your order number and a description of the issue so that our team can assist you.

Shipping Address & Contact Details

Customers are responsible for providing a complete and accurate shipping address and contact information when placing an order. Incorrect or incomplete details may result in delivery delays or unsuccessful delivery attempts.

If you need to update your shipping address or contact details, contact us within 24 hours of placing your order.

Changes requested after the order has been processed or dispatched may not be possible.

Additional charges or delays may apply if a shipment must be redirected or reshipped because of incorrect details.

Changes to This Policy

BharatTouch may update this Shipping & Delivery Policy from time to time. Any updates will be published on this page. The policy applicable to your order is subject to the terms shown at the time of purchase and applicable law.

Email: support@bharattouch.com
Phone: +91 - 9815548989

BharatTouch customer support for shipping and delivery